omg!!! i dont know what to say??... i thought srh were good... as im under them.... you ll be very angry right now, maybe take time to calm down then kick some ass monday!!!! its disgraceful really is, there MUST be an explanation so demand one sweets, well done on your loss, keep up the good work dont let this set you back, where abouts are you on this?... is it your first appointment?... if so i wonder if there doing this to get rid of a backlog maybe?..... keep letting them know your names sweets NEVER give up and keep yourself fore front in the system xxx