i know how you feel , i rang the my doctors to see if funding had been sent , the girl at doctors said it had but nothing had come back....i rang the PCT and they told me they sent it back straight away. i rang the doctors and she said in a daft voice oops its in your file i must of missed it, the PCT had decide within a week and sent it straight to my doctors, so its been sitting there for nearly two months. you have to push it yourself all the time. The girl at the PCT told me they meet once a month and decide who gets what, when decided they send a letter straight out to your doctors.
I hope you get sorted but i found the PCT really helpful when i rang. xx