Well, I did post a message on our intranet about the restaurant and only got a couple of responses, more or less along the lines of "go elsewhere if you don't like it..." Bloody typical
However, I got a telephone call today from a lady in the catering department. She explained the party line about restaurant economics and how they didn't serve enough numbers to offer half portions or do them at a reduced price. They did as much as they could to provide a range of healthy food to cater for different needs but couldn't meet everyone's needs.
One of the points I'd made on the intranet was that on the day in question all the main menu choices contained pasta... which was hopeless for anyone on a low-carb diet. She said after having checked the menu for that day, I was right. The chef said that should never have happened, so she apologised for that.
We ended up having a good conversation - she went through some of the food items that I could ask for a small portion. I explained that I'd had gastric surgery (I didn't say it was WLS) and the difficulty I was having finding suitable lunchtime food. I asked about omelettes, which are made to order - but always with 3 eggs. She said she'd have a word with the chef and let him know that if a lady comes in and asks for a one-egg omelette, that was fine. I said it was reassuring to know that if I was struggling to find something suitable for lunch, I knew I could always order a small omelette with cheese and that would meet my needs.
So although not a resounding success, at least I got an official response and the issue has been raised. The message will remain on the intranet and I'll see if it provokes any further replies. I have been back to the restaurant a couple of times and managed to get smaller portions of some dishes. I guess if I go there more regularly they might get to know my face and anticipate my needs ?