Almondenco
Active Member
Ugggghhhhhhh.
I was referred to Sandwell Hospital at the beginning of November and was told I'd receive an appointment letter within 6 weeks. As soon as I was referred, I contacted Sandwell for more information on the Bypass process and they advised they don't do Bariatric Surgery there. I assumed I must have been referred for some kind of weight management thing.
I was wrong.
Today I rang Sandwell to see what the progress was as I still hadn't received a letter. They told me that the consultant had rejected my referral as they don't perform Bariatric surgery there. Hardly a surprise as I already knew this, but how could the referring GP not know this?? and why haven't they contacted me to say it's been rejected? I was referred over two months ago
I now have to go to my GP Practice to get a Complaint Form as they don't accept complaints via phone.
Am I overreacting or is referring me to the wrong hospital, then not telling me about it, a bit of a f**k up?
I was referred to Sandwell Hospital at the beginning of November and was told I'd receive an appointment letter within 6 weeks. As soon as I was referred, I contacted Sandwell for more information on the Bypass process and they advised they don't do Bariatric Surgery there. I assumed I must have been referred for some kind of weight management thing.
I was wrong.
Today I rang Sandwell to see what the progress was as I still hadn't received a letter. They told me that the consultant had rejected my referral as they don't perform Bariatric surgery there. Hardly a surprise as I already knew this, but how could the referring GP not know this?? and why haven't they contacted me to say it's been rejected? I was referred over two months ago
I now have to go to my GP Practice to get a Complaint Form as they don't accept complaints via phone.
Am I overreacting or is referring me to the wrong hospital, then not telling me about it, a bit of a f**k up?