hi laura
well the procedure for heartlands is very simple in my experience you will have your appointment usually on a Monday afternoon i was seen by Mr Kumar he told me wot he thought was the best opp for me due to all the information he had and i gave him , its was only about 10 mins and then i was sent to the dietitian were in a seminar room with other people who were having there selected opp's IE bypass sleeve or band and all the procedure was discussed about all opps and the follow up's after surgery and diet and all pre opp diets pretty informative and ur given a folder all about the surgery you will be having, then u just wait for your date mine was 6 months from seeing mr kumar to the operating table so it was not that bad , but others wait and are waiting longer , i also had my funding in place at my first appointment i never knew this at the time Mr Kumar informed me it was in place, which i think help alot and heartlands never had to chase up , so all in all pretty straight forward its just as for most of us a waiting game , all the best with ur appointment
regards
steve x