I had an issue with one of the team helping me, I know it was the way I perceived her but she really did rattle me the one day, so after the appointment i asked her if there was another person who did her job she said "there wasn't why don't you want me" to which I told her I what I thought, the next appointment she wasn't there and I was asked by dietician if she could come in and issues could be resolved, she did come in and I told her what I had problems with her, since then we have got on great and she has been very supportive towards me!
The point I'm trying to make here I think is they are there to help, but at the same time have to be respectful as its worth more than their job not to be, and he may not realise he upset you, xxx