Hi Ruth,mr hasani is not the happiest i have met and does come across a bit arrogant,however i dont think you could wish for a better surgeon he is very thorough on what he does and makes sure you get plenty of after care.He even managed a smile when i see him last week so theres hope there,lol. As for the group meeting its normally with starlene his assistant making sure you understand the operation and what you need to do.The waiting list im not really sure about they said to me a year but i got mine done within 8 months.I hope this has been some to you and your operation comes around quickly.