Kind of - they gave me a full refund, I put bits from each one together so I have a working treadmill and have used it, but it still doesnt seem to be that good. So, Im using it when I can't get out walking, but also, when I get down to 15 stone 10 max, there's a lot more choice in treadmills out there, so will probably treat myself to a new one, especially as they gave me a refund for these, but wouldn't collect them